HOW TO...

How to embrace brand performance measurement
7 ways to find the metrics you need to measure what’s important for your brand.
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How the Instagram algorithm works in 2022... and how to optimise for it
Get to grips with how the platform has changed, plus five new ways to get and stay seen.
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How to make sure your website isn’t killing the planet
Five ways that SEO and good web management can help you reduce your carbon emissions

How to win over your audience with effective (and unobtrusive) native ads
Using native ads can help you cut through the clutter and foster seamless online experiences. But where do you start?

How to keep digital customers loyal
How can marketers ensure brand loyalty in an increasingly disloyal shopping environment?

How to make your paid search, er, pay…
Five top tips for revamping your paid search strategy and making your money go further

How to manage your pipeline and boost sales
Sector, product or service aside, to succeed in today’s challenging business environment you need a sustainable flow of sales. And crucial to this is a robust and measurable sales pipeline.

Universal Analytics Vs Google Analytics 4: your questions answered
With Google sunsetting its popular Universal Analytics next year, we provide a practical guide for performance marketers migrating to Google Analytics 4, and the key differences to expect…

How to personalise ads without cookies
As the shutters start to roll down on third-party data, marketers need to navigate the shift to first-party data, build good partnerships and find a balance between engagement and intrusiveness.

How to optimise Pay Per Click (PPC)
Technology is advancing by the day. To be seen by and engage with consumers, marketers need to keep on top of Pay Per Click and paid social trends now, or risk falling behind.

How to create great branded content
With the last year changing the way we work, marketers now need to meet customer expectations and create authentic and interesting branded videos that not only get the content noticed but retain attention, spotlight the brand, gratify its viewers and lead to action.

How to win at customer acquisition
Too many brands are relying on a ‘patchwork’ of methods and spending more on acquiring customers than they are worth.

How to create a great chatbot
Your guide to creating authentic-feeling conversations that improve customer service… and sales completion rates.

How to go viral
Every brand wants to go viral, but not many actually achieve it, and when they do it can be for the wrong reasons.

How to avoid cart abandonment
Performance marketing may have done all the hard work to attract customers and bring them to the point of purchase, but here’s how to get them over the line.

How to deliver tailored marketing in a post-cookie world
Personalisation can still be achieved without cookies, it just requires a different way of working.

How to choose the best influencer for your brand
Social media influencers can be divided up into four categories, and what makes them different is much more than just how many followers they have or the fee they command.

How to measure incremental ROI
The key factors to consider when implementing a successful measurement strategy that will help prove impact.

How get into Amazon’s ‘buy box’
Appearing in the box on the right of their page can make all the difference when it comes to sales.

How to choose the right platforms for your social
Social commerce offers potentially the biggest new online commercial opportunity since the launch of Amazon, but what functions does each platform have to offer?

How to use supply chain issues to your advantage
As shortages hit the headlines again, affiliates and advertisers have an opportunity to fight back by offering alternative supply routes.

How to get seen on Google Shopping
Can software help you game the system and make the right bids?

How to get boardroom buy-in
Translating ideas so that non-experts can understand will help performance marketers get C-suite buy-in.

How to buy CTV ad space
With streaming beginning to outpace linear channels on Smart TVs, it’s time to embrace the ad-targeting that maximises ROI.

How to create a successful data strategy
Here are the top four things you need to consider while you make sure it is.

How to survive the cookieless future
After years of being over-reliant on existing platforms, we need to get back to basics, says Oliver Vaughan, Global Head of Digital Marketing, Tug

How to make your Google Shopping campaign a winner
As the field becomes ever more sophisticated, here's how think like an e-commerce specialist and stay ahead.

How to launch a successful campaign on social
With social platforms looking to turn users into shoppers without leaving their bubble, here’s how to makes sure your brand doesn’t get left outside.

How to attract the best hires
The digital skills shortage requires brands and agencies to think outside the usual channels. Jamie Clifford, Managing Director at iCrossing UK, explains how graduates and career changers can help unblock the talent gridlock...

How to go mobile-first for performance
With online shopping soaring and high streets shuttered during pandemic lockdowns, traditional brands without a substantial online presence have been playing catch up. The solution requires a shift in priorities...

How to create strong bonds with your customers
The ways customers relate to brands is much the same as how people relate to each other. With social media, we are able to create stronger connections than ever before, with people crying out for a sense of community post-pandemic.

How to strengthen connections with mobile-first
If acquiring a new customer costs five to eight times more than retaining a current one, what are the best ways to take care of those you have?

How to succeed with streams and podcasts
With over a quarter of Brits streaming more music on their commute than a year ago, marketers might want to consider a more personalised approach.

How to protect your marketing from platform outage
Each digital platform has a seductive array of benefits, making it feel easy for your business to be steered by any one of them. But what happens if your favoured channel goes down or people move away?

How to maximise your customer engagement
Simply spending more money on ads is unlikely to make the difference you need, especially when there are so many other distractions for consumers. So what can you do?

How to set up B2B sales and marketing teams for success
By using digital platforms powered by real data, you can get your staff up and running faster and continue to improve performance through more effective coaching.

How to create real transparency in your supply chain
How to create end-to-end transparency in the supply chain and be the brand consumers switch to, not from.

How to drive brand engagement using research
If brands are uncovered, not invented – what are the best ways to reveal the treasure that lurks beneath the surface?

How to quickly upskill with data training
There is a growing gap between the pace of digital transformation and the provision of the foundational skills needed to deliver it. The good news is that the C-suite is becoming more aware of the problem...

How to best blend physical and online retail
While bricks and mortar brands turn to online models and performance marketing strategies, digital natives now see the need for physical stores and brand building tactics. Can there be a best of both worlds approach?

How to make sense of gaming demographics
Gaming is no longer just a boys’ club. But with global brands experimenting with the market, marketers need to act quickly.

How to improve your data
When key decisions (and budgets) are being driven by data, it’s vital that information is as accurate as possible.